Shipping & Delivery
We aim to ship goods out on the same day as we receive payment confirmation, but do allow a 3-4 day process time during the busier seasons. Once the order has been dispatched to delivery, your order will be passed on to our network of freight companies. Estimated delivery times would depend on the address in the country and local disruptions.
Estimated delivery North Island: 5-8 days
Estimated delivery South Island: 8-14 days
Please note these times are only guidelines, not guarantees. However, if you do experience any problems, then please contact us on 0800 00 43 49 and we will follow this up for you. All deliveries require a signature upon arrival, unless instructed otherwise.
Pickups are available from all MovingStar stores or our agents around the country. Collection/ open hours vary from location to location, please contact us first to arrange first 0800 00 43 49.
General freight is a very basic destination to destination service, no bells or whistles included. This service is a time-efficient and cost-effective option.
If you have any questions relating to freight, please call us on 0800 00 43 49. We are here to help.